Privacy Policy
Green Palms Housing Lahore
Effective Date: 10th Oct, 2023
This Privacy Policy describes how Green Palms Housing Lahore (a project by Rafi Group) (“Company,” “we,” “us,” or “our”) collects, uses, processes, and shares personal information when you visit or interact with our website, https://greenpalmshousinglahore.com/ (the “Site”).
1. Information We Collect
We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you (“Personal Data”).
A. Information You Voluntarily Provide
This information is collected when you contact us, click on “Book Now” links, or communicate with our sales team via WhatsApp or other channels.
- Contact/Inquiry Data: Your name, email address, phone number, and any other information you choose to provide in your message.
- Booking Data: Should you proceed with a booking, this may include your National Identity Card (NIC) information, financial information, payment details, address, and insurance-related information (due to the IGI Life Insurance partnership).
B. Information Collected Automatically
When you access the Site, our servers and third-party services automatically collect certain information.
- Usage Data: Details about how you use the Site, such as the pages you view, the time and date of your visit, the time spent on those pages, and other statistics.
- Technical Data: Your IP address, browser type and version, device type, operating system, and unique device identifiers.
- Cookies and Tracking Technologies: The Site uses cookies to collect this information. (See Section 5).
2. How We Use Your Information
We use the Personal Data we collect for the following business purposes:
| Purpose | Legal Basis / Rationale |
|---|---|
| To Respond to Inquiries | To communicate with you and fulfill requests for information about plots, payment plans, and the project. |
| To Process Transactions | To process plot bookings, manage installment plans, and handle necessary documentation (e.g., NIC details). |
| To Provide Insurance | To facilitate the provision of the complementary IGI Life Insurance coverage on your plot, which requires sharing necessary data with our insurance partner. |
| Marketing and Promotions | To send you updates, promotional materials, and information about other Rafi Group projects, provided you have not opted out. |
| Site Improvement | To monitor and analyze website usage and trends to improve the quality, functionality, and user experience of our Site. |
| Legal Compliance | To comply with legal obligations, prevent fraud, resolve disputes, and enforce our agreements. |
3. Sharing Your Information
We may share or disclose your Personal Data with the following categories of third parties:
- The Rafi Group and Affiliates: We share information within the Rafi Group of companies to process your inquiries and manage the Green Palms Housing Lahore project.
- Service Providers: We engage third-party companies and individuals to perform services on our behalf, such as website hosting, analytics processing (e.g., Google Analytics), marketing, and customer support.
- Business and Insurance Partners: We will share necessary information with our official partners, including IGI Life Insurance, to ensure your plot purchase includes the advertised insurance coverage.
- Legal Authorities: We may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In connection with a merger, sale of company assets, or acquisition of all or a portion of our business.
4. Data Security
We implement reasonable technical and organizational measures designed to protect your Personal Data from accidental loss and from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Cookies and Tracking Technologies
The Site uses “cookies” and similar tracking technologies to track activity and hold certain information.
- Cookies are files with a small amount of data which may include an anonymous unique identifier.
- By using the Site, you consent to the use of cookies.
- You have the option to refuse all cookies or indicate when a cookie is being sent by adjusting your browser settings. However, if you do not accept cookies, you may not be able to use some portions of our Site.
6. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Object to the processing of your data.
- Withdraw consent where we rely on consent to process your personal data.
To exercise any of these rights, please contact us using the information in Section 8.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this document.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Green Palms Housing Lahore (A Project by Rafi Group)
Address: Commercial Plaza No.8, Block-A, Phase 8, DHA.
Phone/WhatsApp: +92 300 4266115 | +92 329 9990871
Email: info@greenpalmshousinglahore.com